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Do you make all of these crochet items by hand?
Do you accept Custom Orders?
How long have you been in business?
Do you have a store I can visit?
What is your Shipping Policy?
What is your Return Policy?
How Can I Contact You With a Question?
What is your Payment Policy?
Do you ship Internationally?


Do you make all of these crochet items by hand?
Yes, all of my crochet items, dish cloths, wash cloths, soap bags, facial makeup remover cloths and cleaning cloths are Handmade by Me, here in beautiful New England, USA.

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Do you accept Custom Orders?
I am no longer able to accept custom orders at this time.

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How long have you been in business?
Trusted Online Seller since 2007 I pride myself on customer service.

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Do you have a store I can visit?
All of my shops are online only. This is a small woman-owned business and and am enjoying creating and working remotely after commuting for many years.

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What is your Shipping Policy?
SHIPPING: Processing and handling time for Most items will ship in 2-6 business days (usually sooner) of *cleared* payment. Purchases will be sent via the most economical method through USPS with tracking or by UPS based upon total weight of purchase of items price only. Priority Shipping Upgrade available at an upcharge. Contact me for price quote. Multiple items in one order must be sent to one address only. Items are packaged as carefully as I would like to receive them. All due care will be taken to package this item securely for shipping. While fancy packaging is nice, I prefer to use protective packaging to avoid damage and because I want to save you these unnecessary costs. I strive to give you great Customer Satisfaction! Shipping to confirmed addresses only. No Shipping to APO's. All shipping via USPS or via UPS if more economical. Seller will not be held responsible for any lost packages or damage incurred once item leaves the shop and ships. Seller will not be responsible once USPS or UPS confirms their arrival or delivery. We have no control over the length of time it takes the Post Office or UPS to deliver mail once the item is placed in their hands and a tracking number is sent to you. No Refunds for delayed items.

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What is your Return Policy?
RETURNS: We accept returns for any reason. Returns and exchanges are accepted within 7 days of item delivery. Buyers are responsible for return shipping costs. Buyer must provide Seller with a Tracking Number. Once the returned item is received by us, refund is issued within 3 business days to original method of payment, less any processing fee. Sorry, we can't refund original shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Original shipping costs are non-refundable. Up to a 20% Restocking Fee MAY Apply for any returns accepted under certain conditions and Buyer must provide photos and will pay return shipping costs before any refund is issued and; those with undeliverable address returned to sender. No replacements. Please contact me if you have any concerns. Please review washing and cleaning instructions.

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How Can I Contact You With a Question?
Please use the contact us section at the bottom of this page to reach us by email with all questions. Kindly allow 24 hours for a response.

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What is your Payment Policy?
PAYMENT: PAYPAL only accepted, shipping to confirmed addresses only. SECURE PAYMENT CHECKOUT. You can use your credit card via Paypal without having a Paypal account.

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Do you ship Internationally?
NO, I DO NOT SHIP TO THE UK, EU, or AU. Not ship internationally to any countries at this time. No Shipping to APO's.

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Last Updated: 2 Apr 2024 15:52:04 PDT home  |  about  |  terms  |  contact
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